Welcome to the Telecommunication Industry Ombudsman's Member Portal

    Log in using the password provided with your invoice to access current and past invoices as well as a suite of reports.

    The reports can be sorted by either billing period and report type.

    These reports are designed to assist Telecommunication Industry Ombudsman Limited Members in managing their complaints, to offer insight into the problems they might be experiencing in dealing with their customers, and also how they might improve to avoid consumer complaints being escalated to the Telecommunication Industry Ombudsman Limited in future.

    More information on reports

    Disclaimer

     

    Access to the Member Portal is subject to the following terms and conditions. The data provided through the Member Portal remains the property of Telecommunications Industry Ombudsman Limited.

    Data accessed through the Member Portal:

    • may be considered confidential to the Telecommunication Industry Ombudsman Limited;
    • must not be published or disclosed unless expressly authorised in writing by the Telecommunication Industry Ombudsman Limited (unless those data have already been published and made publically available by the Telecommunication Industry Ombudsman Limited); and
    • may be published at any time by the Telecommunication Industry Ombudsman Limited without notice to you.

     

     

     

    Username:
    Password:
     

    Please contact us for any questions relating to your account , including log in help.