Welcome to the TIO's Member Portal

    Log in, using the password provided with your invoice, to access current and past invoices as well as a suite of reports.

    The reports can be sorted by either billing period and report type.

    These reports are designed to assist TIO Members in managing their complaints, to offer insight into the problems they might be experiencing in dealing with their customers, and also how they might improve to avoid consumer complaints being escalated to the TIO in future.

    More information on reports


    Please contact us for any questions relating to your account , including log in help.